Privacy Policy

We do not collect personal information for any purpose other than to respond to you (for example, to respond to your queries). If you choose to provide us with personal information like filling out a Feedback form with an e-mail address or postal address, and submitting it to us through the mobile application, we use that information to respond to your message , and to help you get the information you have requested.Our mobile application never collects information or creates individual profiles for commercial marketing. While you must provide an e-mail address for a localized response to any incoming questions or comments to us, we recommend that you do not include any other personal information.

Copyright Policy

Contents of this mobile application may not be reproduced partially or fully, without due permission from the Bangladesh Road Transport Authority (BRTA). If referred to as a part of another mobile application, the source must be appropriately acknowledged. The contents of this mobile application cannot be used in any misleading or objectionable context.

Hyperlinking Policy

We do not object to you linking directly to the information that is hosted on our site and no prior permission is required for the same. However, we would like you to inform us about any links provided to our site so that you can be informed of any changes or updations therein. Also, we do not permit our pages to be loaded into frames on your site. Our mobile application’s pages must load into a newly opened browser window of the user. At many places in this mobile application, you shall find links to other mobile applications. The links have been placed for your convenience. BRTA is not responsible for the contents and reliability of the linked mobile applications and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this mobile application should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.

Security Policy

Bangladesh Road Transport Authority (BRTA) mobile application contains information which is freely accessible, and may be viewed by any visitor. However, the mobile application maintains a copyright interest in the contents of all of its mobile applications. Except for authorized security investigations and data collection, no attempts will be made to identify individual users. Accumulated data logs will be scheduled for regular deletion. The mobile application Privacy Policy details our position regarding the use of personal information provided by customers/visitors.

Monitoring Policy

• Bangladesh Road Transport Authority (BRTA) has a mobile application Monitoring Policy in place and the mobile application is monitored periodically to address and fix the quality and compatibility issues around the following parameters:

1. Performance: Site download time is optimized for a variety of network connections as well as devices. All important pages of the mobile application are tested for this.
2. Functionality: All modules of the mobile application are tested for their functionality. The interactive components of the site such as, feedback forms are working smoothly.
3. Broken Links: The mobile application is thoroughly reviewed to rule out the presence of any broken links or errors.
4. Traffic Analysis: The site traffic is regularly monitored to analysis the usage patterns as well as visitors’ profile and preferences.
5. Feedback: Feedback from the visitors is the best way to judge a mobile applications performance and make necessary improvements. A proper mechanism for feedback is in place to carry out the changes and enhancements as suggested by the visitors.